Traktor LE 3 Upgrade to Pro

Just bought a Xone 23c, and control vinyl. I've performed the mod, and followed A&H's online video about setting up timecode vinyl. However, it requires Pro. Included with the mixer is the card in the picture.

Am I not understanding correctly what I believe it states, because with everything registered between A&H, and NI, I still only have the option to purchase at full price Pro 3?

Has anyone else encountered this issue?

Here's what I see on NI's site when selecting the Update option:

Any help is appreciated.



  • Wyley
    Wyley Member Posts: 239 Pro
    edited January 2022

    It’s written on the box that you can upgrade at a discounted price.

    One way to find out if you qualify is to log into your account.


    Which you did I see. It look s like you don't qualify which is weird. Contact customer care to see.

  • Karmic_Drone
    Karmic_Drone Member Posts: 2 Newcomer

    I opened a ticket. We'll see what happens. Thank you.

  • DJJamead
    DJJamead Member Posts: 1 Newcomer

    Hi mate did you get anywhere with this, ive just come to ask the same question with the same piece of card giving me that info. Be good to hear from you thanks

  • antonioloja
    antonioloja Member Posts: 1 Newcomer

    Hey guys...i also got a xone 23c mixer recently and wanted to know this exact issue...have you sought it out with native instruments support?

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