Dear Traktorists,
A change in the installation behavior of Native Access 2 has led to login problems for users who did a fresh install of TRAKTOR PRO 3 on their systems using Native Access 2 on Windows.
We have identified the root cause of the problem and are working on a fix.
In the meantime you can resolve the problem with one of the two following workarounds:
- Close TRAKTOR PRO 3.6
- Backup your root folder:
- (default location is C:\Users\<username>\Documents\Native Instruments\Traktor 3.6.0 or 3.6.1)
- Downgrade from Native Access 2 to Native Access 1 as described here
- Launch Native Access 1
- Reinstall TRAKTOR PRO 3
- Open TRAKTOR PRO 3.6
or
- Close TRAKTOR PRO 3.6
- Backup your root folder:
- (default location is C:\Users\<username>\Documents\Native Instruments\Traktor 3.6.0 or 3.6.1)
- Download the TRAKTOR PRO 3.6 Demo Installers here
- Install the TRAKTOR PRO 3.6 Demo version on your computer
- Open TRAKTOR PRO 3.6
Either of these workarounds will re-enable the Beatport / Beatsource login on your computer.
Your Setting and Collection will not be overwritten by the re-installations. The Backup of your root folder suggested in the second step is just a safety precaution.