BUG: Harmonic mixing key highlighting doesn‘t work in browser displays of Kontrol S5/S8/D2

Pitrell
Pitrell Member Posts: 7 Newcomer
edited September 2022 in Traktor Software & Hardware

All keys remain gray or completely colored (when you set the option to ‚Color all keys‘). In the desktop view of Traktor everything is correctly displayed and working. I have tested this several times and also found YouTube comments that say the same thing.

I have tested it on Traktor 3.5.2.299 and Traktor 3.6.0.325. On a Traktor Kontrol S8 and S5 and on Windows 10 and Windows 11.

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Comments

  • Kaiwan_NI
    Kaiwan_NI Administrator Posts: 2,306 admin

    Hi @Pitrell can you please get in touch with our support team directly so we can verify? You can reach us here: https://bit.ly/n1trakt

  • Sûlherokhh
    Sûlherokhh Member Posts: 1,089 Expert

    Do you have Keylock set to ON on the running MASTER deck?

  • Pitrell
    Pitrell Member Posts: 7 Newcomer

    Sûlherokhh: Yep. Refer to: „In the desktop view of Traktor everything is correctly displayed and working.“

     Kaiwan_NI: Ok.

  • Pitrell
    Pitrell Member Posts: 7 Newcomer

    Pedro from Native Instrument has confirmed the BUG for the S8 and it is filed in the internal NI ticket system under: „TP-15859 Key highlighting selection doesn't reflect into S8 browser“

    He continued to write, "We will change the status of the ticket to "Resolved" as there is not much we can do right now. So you could get back to us in a few months and provide the bug ID in a new support ticket, then we'll check the status."

    So now it's wait and see.

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