Strange screen overlays

Dee78
Dee78 Member Posts: 2 Newcomer
edited September 2022 in Kontakt

Hi all. I'm glad to join a new community. Could I get some insight into the issue I have where there are text boxes and graphics overlaid over all of my India percussion instruments? Screenshot describes better I hope. I've tried to click the X close button of the middle message in the screen but its unresponsive, so too is the X in the top right of screenshot.

Thank you

Dee

image.png


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  • Uwe303
    Uwe303 Moderator Posts: 2,517 mod

    Hello,

    are your graphics card drivers up to date? And what system do you use?

  • Dee78
    Dee78 Member Posts: 2 Newcomer

    hi, yes all driver up to date. Windows 11. Thanks for suggestion.

  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 7,700 mod

    @Dee78 Is it in Kontakt in standalone ? Sometimes these graphic issues are caused by a wrong audio driver selected. So, please open Kontakt in standalone and make sure to choose an ASIO driver in the sound preferences.

  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 7,700 mod

    @Dee78 Any updates on the issue ?

  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 7,700 mod
    Answer ✓

    @Dee78 Since we didn't get any news from you for a while on that topic, I'll close the post now. If you still need help, get in touch here: http://bit.ly/NIsupport_kontakt

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