Installing Kontakt 4 and Service Center for old projects?

JustAnotherUSer
JustAnotherUSer Member Posts: 18 Member
edited August 2022 in Kontakt

I have some projects that use Kontakt 4. K4 got uninstalled on my computer in the process of installing K6.

When I open the projects with K4, it comes up in an expired trial or demo mode and gives me the option to activate. But activation of K4 requires Service Center, which no longer exists. And K4 does not show up in Native Access.

I would like to have K4 working so I can reproduce the settings in K6, which found the old K4 Library and runs it just fine.

I know K4 is no longer supported. What is the best way for me to get K4 working? Reinstall it from the optical media? Will that also install Service Center too?

Thanks.

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Best Answer

  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 5,360 mod
    Answer ✓

    @JustAnotherUSer Have you checked what @Blindeddie said? You didn't specify your operating system. If you are on Windows, Native Access should indeed activate Kontakt 4. Please note that Kontakt 4 is not officially supported on Windows 10 but should work. If you're on Mac unfortunately there is no way to activate Kontakt 4 since it doesn't run after MacOs 10.8.

Answers

  • Blindeddie
    Blindeddie Member Posts: 1,557 Expert
    edited August 2022

    Have you tried enabling “Show legacy products” in NA preferences… not sure if it will work or not, but worth a shot!

    Service Center no longer exists, so you will never be able to register using that tool!

  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 5,360 mod
    Answer ✓

    @JustAnotherUSer Have you checked what @Blindeddie said? You didn't specify your operating system. If you are on Windows, Native Access should indeed activate Kontakt 4. Please note that Kontakt 4 is not officially supported on Windows 10 but should work. If you're on Mac unfortunately there is no way to activate Kontakt 4 since it doesn't run after MacOs 10.8.

  • JustAnotherUSer
    JustAnotherUSer Member Posts: 18 Member

    Hi. Thanks Jeremy and Blindeddie. When I run Native Access, I do not see Kontakt 4 listed in any of the lists in the left side "Software" panel. Nor do I see any indications of how to install "legacy product."

    In NA, I was able to add the K4 serial number, it said it could take up to 10 minutes to complete, it appeared to complete in just a few seconds, told me the registration had been confirmed, and that K4 should appear in the "Not installed" list. It does not. Even after waiting about 30 minutes, refreshing, signing out, signing back in, refreshing, etc etc etc.

    K4 has been completely uninstalled. Should I reinstall it from the optical disk, now that it has supposedly been registered? Will I be able to activate it? The K4 program expects to see and and exchange activation info with Service Center, which as I understand it is dead and done with. So I'd rather not waste my time trying to install a dead app from nearly dead media.

    I'd like to be able to open projects that used K4 and then replicate those settings with K6. But messing around with NI's convoluted registration and activation system and repeatedly having to sign into Native Access can be a bit much.

  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 5,360 mod

    @JustAnotherUSer What is your operating system ? As I said, it will only be possible to install and activate on a Windows system. If you're on Windows 10, I could post an installer.

  • JustAnotherUSer
    JustAnotherUSer Member Posts: 18 Member

    Hi Jeremy. I am indeed on Windows 10. An installer would be much appreciated! Thank you!

  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 5,360 mod

    Here is the installer: Kontakt 4

    Install it and then check these settings in Native Access:

    Screenshot 2022-08-24 at 09.31.10.png

    That should work.

  • EvilDragon
    EvilDragon Moderator Posts: 880 mod
    edited August 2022

    Kontakt 4 is not supported by Native Access, and I'm not 100% sure if NA will even want to authorize it. Maybe it does, but I'm not sure if that's the case.

  • JustAnotherUSer
    JustAnotherUSer Member Posts: 18 Member
    edited August 2022

    Thanks Jeremy. And thanks also EvilDragon. I have downloaded the iso. I will give it a try, probably. Will I need to update NA to NA2 to find out if it will work? My confidence in it all working could be higher. My experience with Native Access (as with Service Center before it) has been frustratingly unimpressive. With K6 installed and apparently working I might decide to leave well enough alone. Kontakt is the only NI instrument I own outright, aside from all the freebies and trials disguised as freebies that NI is always pushing on me, which neither NA nor SC have ever managed to successfully download, install, activate, and leave in a usable state. As it is, K6 is still barely usable without UI scalablility. So I'm pretty unlikely to even bother with the other instruments that NA says are installable, which is the main thing NA is designed to do, pull users into their ecosystem, which is why NA is the most important "program" NI develops.

  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 5,360 mod

    @JustAnotherUSer So, how did it go? Any luck ?

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