Traktor Scratch Pro 2 re-install / Can't log in in my NI account
Hi guys, need some help.
A good few years back in I bought a Traktor Kontrol Z2 and installed the software, and everything has been running fine. I've been using the same laptop but I think it needs a complete reset, I'm having trouble logging into my original NI account.
It seems my e-mail has been removed or something, as I've tried to reset password that did not come through, but it let me set up this new account with the same e-mail.
My log ins are not connected to another e-mail, as I last received a e-mail from Native Instruments to advise of a update to Traktor 2 from November 2017.
I still have the serial number, activation key and system ID.
Any help is apprecciated
Best Answer
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For this type of issues I would suggest to contact my colleagues from registration here: https://bit.ly/NIsupport_RA
They will help you get your old account and products back.
1
Answers
-
For this type of issues I would suggest to contact my colleagues from registration here: https://bit.ly/NIsupport_RA
They will help you get your old account and products back.
1 -
Thanks Jeremy, back up and running now thanks to the legend Julia at NI, can't wait to get my X1 delivered
2
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