Ableton crash with komplete kontrol S88 Mk3

DanBeat

Hi,

ever since I got the s88 mk3, I've had a problem with Ableton. Every time I open it and press a key on the keyboard, it crashes. I have to restart it, and after the second restart, everything works normally. I have Windows, and the problem occurs with both the regular Ableton and the beta version. The keyboard firmware should be the latest. Could it be a driver issue? Using the Windows "Uninstall Programs" utility, I noticed multiple installations. There are drivers for both the s88 mk2 and the s88. Is this normal?

Jeremy_NI

@DanBeat This only happens in Ableton? Is it happening in an empty project?

Make sure you have the latest firmware update installed for the keyboard, as well as the latest version of the Komplete Kontrol app and the Hardware connection Service in Native Access.

Can you also check in Komplete Kontrol in standalone the MIDI inputs and outputs section and post screenshots of it here?