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Kontakt 8.10.1 keep crashing

Kamil Orman-Janowski

Since today’s update, Kontakt 8.10.1 keeps crashing. There are no issues with version 8.10.0. I’m using the latest Cubase 15.0.21 (Apple Silicon).

It doesn’t crash every single time, but it has happened at least 20 times in one day in various situations. I’m not sure whether it’s a UI issue or something else.

I also updated the Komplete Kontrol MK3 software and firmware today, and I’ve noticed it has started behaving unpredictably in terms of connection. That might be related as well, but after each crash, Cubase reports Kontakt 8 as the cause.

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Accepted answers

Jeremy_NI

@Kamil Orman-Janowski @Djoanist Little update, thanks to all these reports we were able to reproduce the issue and a bug was filed: KT-11629. You can follow up on this thread:

https://community.native-instruments.com/discussion/comment/261447#Comment_261447

All comments

Jeremy_NI

@Kamil Orman-Janowski Did you also update the Hardware Connection Service?

Does Kontakt also crash in standalone?

it has started behaving unpredictably in terms of connection.

Can you share more details? What is happening exactly?

Can you share a recent crashlog and attach it in the thread?

Djoanist

Hello,
I'm having the same issue…
I can no longer play Kontakt instruments since I updated my two Kontrol S88 N and Kontrol S49 N units and updated Kontakt 8 via Native Access to version 8.10.1. The sounds are distorted, and my Mac Studio’s CPU (Apple M4 Max chip, 64 GB of RAM) is in the RED! Even when Kontakt 8 is in standalone mode… I tried with Pro Tools Studio, and an error message pops up instantly… telling me to try again! I’m using Komplete 14 Collector’s Edition with other

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Jeremy_NI

@Djoanist Welcome to the forum. Please note that the forum is in English only, we've translated your message but please use English, you can use online translators if needed.

Can you share a screenshot of the error message in ProTools?

What is your operating system? What version of PT is it?

Have you also updated the Hardware Connection Service to 2.1.2?

Can you zip a crashlog and post it here?

Jeremy_NI

@Kamil Orman-Janowski @Djoanist Little update, thanks to all these reports we were able to reproduce the issue and a bug was filed: KT-11629. You can follow up on this thread:

https://community.native-instruments.com/discussion/comment/261447#Comment_261447

Kamil Orman-Janowski

Hi, yes I updated hardware connection service.

Where can I download 8.10.0 version as I need to revert latest one asap?

EDIT Nevermind, I found it, sorry

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