Kontakt 8.10 crashing Cubase pro 15.021 on Mac

Question

Hi my cubase 15 pro for Mac (M1 Sequoia)  is crashing on every project I have previously saved after the Kontakt 8.10 update. Please see screenshot. Cubase opens up completely fine while empty so it is definitely Kontakt. Does anyone else have this problem. I cannot open a single project. I threw out the preferences , still crashing. I then opened Kontakt 8.10 standalone,  fine. I then opened an empty Cubase project and added an instance of Kontakt 8.10, fine. I then clicked out of that project and tried to open a previous project with an earlier version of Kontakt 8 and it crashed again, so Kontakt is crashing when Cubase tries to open previous projects with older versions of Kontakt 8 in them. I have urgent projects to finish and I can’t access any of them. Please help.

mykejb · Answer

https://community.native-instruments.com/discussion/comment/261210#Comment_261210

Yes, so I’d suggest saving your existing configuration first

Jeremy_NI · Answer

@angeldelight You could also apply these steps: https://support.native-instruments.com/hc/fr/articles/115004169849-Kontakt-Crashes

Make sure that Kontakt and Cubase both have full disk access: https://support.native-instruments.com/hc/fr/articles/4415601248657-How-to-Enable-Full-Disk-Access-on-macOS

Then reinstall Kontakt 8.10 and see if issue persists.

angeldelight · Answer

thanks. If I reset my cubase preferences, does that mean I lose all my settings on  cubase and have to start again?