Ni will not let me check out

I've been trying for over almost 2 weeks to check out with the paid version of Kontakt. I've tried on 3 different computers, 3 different internet browsers, on my iphone, nothing. I've submitted a ticket, and nothing. I'll attach the error and checkout page pics. I've posted comments on FB. I have to just say, I've seen way better customer support with other companies. Can anyone from NI help please? I JUST WANNA BUY YOUR PRODUCT!!!!

Thank you,

Tommy Harden

NI checkout page.jpg

NI error pic.jpg

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PK The DJ

You do realise that Kontakt 8 requires MacOS 13 minimum?

When did you submit a ticket? What's the ticket number? Obviously it's sale period, which means they're busier than usual (which is regularly stated on here).

PoorFellow

I've been trying for over almost 2 weeks to check out with the paid version of Kontakt. I've tried on 3 different computers, 3 different internet browsers, on my iphone, nothing. I've submitted a ticket, and nothing.

@Jeremy_NI , this appear to need some looking into…

Jeremy_NI

@Tempotommy It looks like my colleagues got back to you earlier this morning.

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