Bought a returned s88mk3 from Amazon but the license had already been registered. I have submitted proof of purchase and the serial number. How long before I hear back?
Response time is usually a few workdays.
Please notice that there is no phone support and you can not initiate support by writing an email address. For initiating support then you need to use the support web interface. If the ticket were properly opened then you should have received an email with confirmation.
Other than that then there should not be any reason for any worries if you bought the keyboard from Amazon themselves (?) and have proof of purchase since then NI ought not have any problem sorting it out…
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Thank you. Yes it is from Amazon themselves
