Today the NI software I am using in a project (Battery, Kontakt) was in demo mode, I had to activate it via Native Access. The registered password did not work.
Any other users experiencing problems with their accounts?
Everything works here ,
Please contact N.I. Support (all) for help !
In case that you need guidance contacting support : How to contact NI Support and How to get in touch with our Customer Care .
thanks, talked to a bot, but now a support ticket is open
All NI Software must be authorized via Native Access. If your credentials do not work - this means you are either entering them wrong or using credentials that do not match your NI account.
A better test is to log into your actual NI Account via web browser. If those credentials do not work there - you have a credentials problem.
Username and password are always identical for your NI account and for Native Access.
VP
