Cinematic Studio Brass & Solo Strings not loading properly in Kontakt

MichaelHowellMusic

I've been trying to resolve this issue with Native Instruments Support and Cinematic Studio Series over a month, going around in circles…!

When trying to use Cinematic Studio Brass and Cinematic Studio Solo Strings in kontakt 8, It's just now working at all.

Symptoms:

1. Not loading properly, no progress in loading bar
2. Interface is distorted and blank
3. No sound is playing
4. Showing as demo, despite I have already registered the serial numbers into Native Access. 

I have contact the founder of Cinematic Studio Series, and he says my download files of the libraries look perfectly fine…

Please can someone resolve this major issue.

To note: Cinematic studio Strings, Woodwind and Piano are working and loading fine in Kontakt.

Kind Regards,

Michael

Jeremy_NI

Is this only happening for these libraries? Can you check the following? My Kontakt Library Loads with Broken Graphics

What's your operating system?

Do Kontakt, Native Access, and all your NI apps have full disk access? How to Enable Full Disk Access on macOS

Have you tried to uninstall the library from Native Access and reinstalling it?