TRAKTOR WITH S2MK3 CRASHED 3 rd time with the same error

NIKOS
NIKOS Member Posts: 6 Sine

Hello ,

Tracktor crashed yesterday for the 3rd time with the same way durring a gig.

I manage to find the error today and I attach a screenshot.

Any idea what it is and how to prevent it in the future?

Warm regards,

Nikos


Comments

  • Uwe303
    Uwe303 Moderator Posts: 525 mod

    Hello,

    maybe try another usb cable and usb port. Try an older driver for the s2mk3, if available, could work. But i guess we need native support here.

  • NIKOS
    NIKOS Member Posts: 6 Sine

    Can an admin help please I guess its easy to regognise the error! @Ryan_NI sorry to bother but you where very helpfull in my last issue! If you can please forward it to the right person.

    Thanks in advance!

  • Kaiwan_NI
    Kaiwan_NI BerlinAdministrator Posts: 1,119 admin
    edited July 28

    Hi @NIKOS I created a support ticket for you instead. Ryan will get back to you by email. Sorry for the delay!

  • Stevan
    Stevan MIDIMember Posts: 237 Saw

    Out of the interest, since you are also running Windows on your computer.

    1 - What other USB-MIDI hardware and MIDI capable applications do you have installed?

    2 - Did you run any scripts for optimization or windows debloaters that could stop the processes wiuthout you knowing?

    3 - What Antivirus software do you have installed?

    winlogon.exe is a background task related to user profyles and security.

  • NIKOS
    NIKOS Member Posts: 6 Sine

    Hello Stevan ,

    1- I dont use any other USB-MIDI hardware nor any MIDI applications.

    The only other device connected to my PC while this happened was a mouse.

    2-Haven use and scripts either

    3-I have AVAST antivirus

    Thank you for your reply!

    Nikos Save Draft

  • Stevan
    Stevan MIDIMember Posts: 237 Saw

    Never used Avast but I had issues with other AV and Traktor in past. Do you have it disabled before starting Traktor?

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