crosstalk modular not showing in Kontakt

Tony116

hi,ive downloaded crosstalk modular,its showing in my daw and i can listen to sounds but it says error when i try to load and it isnt showing in kontakt8?thanks

Tony116

Thanks for both your help. I’ve finally done it . There was a NET framework update on my computer. It wouldn’t download because my storage was full. Moved everything onto an external hard drive. All big music files. Updated kontakt 8 . Crosstalk is in there .
Getting some crackles now though?
Thanks guys

Jeremy_NI

Could we get more info? What error message do you get? Can you post a screenshot of it? What's your operating system? What DAW are you using?

Tony116

Hi Jeremy, I’ve got windows 10 pro , I’m using a Maschine studio. The screen on my daw says error loading every time I try to load, it’s in my preview on the screen and I can listen to each sound but won’t load. It’s also not found In kontakt 8

Thanks

Jeremy_NI

https://community.native-instruments.com/discussion/comment/224781#Comment_224781

What DAW is it? Can you post a screenshot of the error message? If you open Kontakt 8 in standalone, can you load the library?

What version of Kontakt 8 are you using? Crosstalk Modular requires 8.3, the latest update available.

Tony116

Hi , I’ll take a picture and post it. Just give me twenty minutes. I’ll also find out what version I’m using.
thanks

Tony116

This is the version I’m trying to download it’s saying not enough disk space but I’ve bought an external hard drive of 1tb location D for some reason it’s still not loading? Thanks

Tony116

hi , I’ve cleared some space and it’s updated to new 8.3 version but still nothing In kontakt?

thanks

PoorFellow

https://community.native-instruments.com/discussion/comment/224795#Comment_224795

hi , I’ve cleared some space and it’s updated to new 8.3 version but still nothing In kontakt?

Try reinitialize the KONTAKT Database

Tony116

hi , thanks, I had to type it into window R and then it reinitialized slowly, it’s still not there I might try reinstalling crosstalk? Thanks

PoorFellow

https://community.native-instruments.com/discussion/comment/224804#Comment_224804

I might try reinstalling crosstalk

Else if that still do not work then you can try resetting the Native Access XML file , look at section 8 here : My Product is Missing in Native Access and then reboot and then try reinitialize the KONTAKT Database again. Kontakt gets some of it's info from Native Access.

Tony116

I’ve done that I’m now reinstalling crosstalk I’ll let you know thanks

Tony116

Still nothing. Did the kontakt update. Did the other two things. I deleted and reinstalled and still not showing in kontakt. I’m going to raise a customer support issue with native instruments

Thanks for trying to help though

PoorFellow

https://community.native-instruments.com/discussion/comment/224879#Comment_224879

Sorry , I got confused by this : "I can listen to each sound but won’t load. It’s also not found In kontakt 8"

you should also try Resetting the Komplete Kontrol Database , then run Komplete Kontrol as standalone.

Tony116

yes I did that . Nothing. On my screen of Maschine studio it’s there and I can hear it but won’t load. It’s in my library in native access says installed. Not showing in kontakt. I’m going to try windows 11 see if that fixes it

Jeremy_NI

https://community.native-instruments.com/discussion/comment/224915#Comment_224915

Have you opened Kontakt 8 in standalone? Is Crosstalk Modular showing there or not?

Tony116

hi Jeremy, no it’s not mate , not there at all, it’s in my daw on screen and I can audition the sound but says error when loading