PAYMENTH METHOD ISSUE: SYSTEM CHOOSE FOR ME

fabrizio mancini · 2025-04-16T02:51:43+00:00

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GOOD MORNING. I NEED ASSISTANCE ON A PURCHASE I MADE ON YOUR SITE, I ASKED TO PROCEED WITH PAYMENTS VIA KLARNA SINCE IT IS POSSIBLE FOR ITALY, BUT THE ORDER CONTINUED WITH PAYMENT BY CREDIT CARD WITHOUT MY WILL. I WOULD LIKE TO CANCEL THE ORDER OR CHANGE THE PAYMENT METHODS POSSIBLY IN INSTALLMENTS WITH KLARNA. THE VIRTUAL ASSISTANT SUGGESTS CHECKS ON SUBSCRIPTION BUT IT IS NOT ACTIVE IN MY PROFILE... PLEASE I WOULD LIKE HUMAN ASSISTANCE. THANKS

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Jeremy_NI

Yes please contact support here: https://bit.ly/n1orders

Insist in the chatbot that you need assistance/to talk to an agent.

If you need help navigating support: https://bit.ly/NI_Support_How

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mykejb

You need to contact account support for billing related enquiries which you can do here - https://bit.ly/n1acc I've tagged this for customer care so it flags up to Jeremy and the other NI customer care people.

Jeremy_NI

Yes please contact support here: https://bit.ly/n1orders

Insist in the chatbot that you need assistance/to talk to an agent.

If you need help navigating support: https://bit.ly/NI_Support_How

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