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Need help, wrong order

Member Posts: 2 Newcomer

Hi, i was unfortunate enough to order z1 instead of x1. The support ticket was created yesterday but still no answer. I think delivery arrives tomorrow. What should I do next? Thanks in advance

Best Answer

  • Moderator Posts: 4,464 mod
    Answer ✓

    Hello,

    you normally can talk to the parcel service guy and he simply takes it back don't tries to deliver a second time. Then you order the other device if you don't already have.

Answers

  • Moderator Posts: 4,464 mod
    Answer ✓

    Hello,

    you normally can talk to the parcel service guy and he simply takes it back don't tries to deliver a second time. Then you order the other device if you don't already have.

  • Member Posts: 2 Newcomer

    Oh that means it will be cancelled automatically if I don't accept?? Thank you so much!!

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