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Updated Guitar Rig 6 and Gui went blank

paulstott
paulstott Member Posts: 3 Newcomer
in Guitar Rig & FX

Updated Guitar Rig 6 and Gui went blank. Same with other NI plug ins. Windows 10, Studio one, Also happens in stand alone. Please Help

Thanks

Guitar Rig.png

Comments

  • Vocalpoint
    Vocalpoint Member Posts: 3,450 Expert

    This is due to an outdated video/graphics card:

    Latest update to Guitar Rig 6 (6.4.0) and Guitar Rig 7: Black window - Page 2 — Community

    Would be curious to know which "other" plugins this occurs in.

    Also what version of Windows 10? You must be on 22H2 these days.

    VP

  • paulstott
    paulstott Member Posts: 3 Newcomer

    Thanks for the quick response. Other plugins not working, Flair, Guitar Rig 6 Both in DAW and stand alone, Replika and Replika XT. Windows V, 22H2.

    You referenced a link to page 2 - community, there's a lot on info there. What do I need to focus on?

    Thanks again

  • Vocalpoint
    Vocalpoint Member Posts: 3,450 Expert
    https://community.native-instruments.com/discussion/comment/219240#Comment_219240

    Run a DXDiag (Start-Run-< type DXdiag and determine your graphics "feature level".

    image.png

    "The graphics cards requirements for Guitar Rig 6.4 (and higher) are DirectX 11.1 (Feature Level 11_1)".

    VP

  • paulstott
    paulstott Member Posts: 3 Newcomer

    Hey, I fixed Guitar Rig 6 using a link I found on a Google Drive.

    https://drive.google.com/drive/folders/1AITrmCtoD1zAgQtfvqt6qi_CirWY6Uku

    Thanks for your help.

    Now, is there a fix for Replika XT and Flair that experiencing the same problem ?

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