Traktor Pro 4 causes Pioneer CDJs to crash

Jason Regan

I'm having an ongoing problem with using Traktor Pro 4 in Control mode with Pioneer CDJs.

While playing on one deck, the other one freezes and crashes when loading a new track. I've had the issue with two separate Macs (one Intel, one Silicon) on two separate Pioneer setups, and never had this issue with Traktor Pro 3.
Does anybody have any advice?
Many thanks
Jason

Martiniix_NI

Heyo!

Would be amazing if you can send us a video of the issue!

I will investigate further.

D2Lover

https://community.native-instruments.com/discussion/43261/traktor-pro-4-causes-pioneer-cdjs-to-crash

which CDJ model? and Mixer?

_ray

I also had problems with Traktor 4 and CDJ in HID mode. After little playing around I did the following:

• disconnect the CDJs
• open Traktor (if it's not already running)
• Open Settings
• Controller Manager
• delete the corresponding CDJ model
• restart Traktor
• connect the CDJs

after this, everything worked like it should.

DJ-Andre

Do you use the CDJ as audio device? It is recommended to use the mixer as audio device if possible.

Jason Regan

https://community.native-instruments.com/discussion/comment/215563#Comment_215563

USB cables from the laptop into the backs of the CDJs, then using them as controllers in HID mode, like standard. I never had this problem with Traktor Pro 3, it's only since updating to 4.

Jason Regan

A pair of CDJ 2000NX and DJM 850 mixer. All of which I've used for ages without any problems until updating from Traktor Pro 3 to 4.

mrmistry

https://community.native-instruments.com/discussion/comment/215582#Comment_215582

Run a third USB cable from your laptop into the mixer, and then select the mixer that as your audio device in settings. Go to your output routing, change to 'external', & set L/R channels for each deck. Using CDJs in HID with aggregator has always been problematic for me.