Kontakt 8 doesn't open

avraam

hello guys pls help….

my kontakt 8 doesn't open. I pay monthly £44 and I can't use anything ….what's going on….?

Sunborn

https://community.native-instruments.com/discussion/43026/kontakt-8-dosent-open

Hello

Without providing any useful information, we can not help. Even the screenshot you posted has no info at all.

Please open Kontakt and when the message you posted in your screenshot appears again, click on the "Show details" and make a new screen shot of that message only. Make sure it looks clear (we don't need to see the entire desktop, just the message).

Also please tell us which MacOS version you use; if your Kontakt is the Player version or the Full version and what exactly you did at the moment it crashed (including which library was loaded).

Thank you.

Sunborn

You may also try the solution provided here first, to see if it works for you:

https://support.native-instruments.com/hc/en-us/articles/115004169849-Kontakt-Crashes

If not, please proceed as mentioned in the first comment.

avraam

its that helping?

avraam

probably a bit more clear that one.

Im using sequoia

Sunborn

https://community.native-instruments.com/discussion/comment/214361#Comment_214361

ok, this is the cause of the problem, but it is beyond my knowledge, i am a Windows user…

This is the first thing you should do:

https://support.native-instruments.com/hc/en-us/articles/115004169849-Kontakt-Crashes

Please follow the steps of the above link.

If you still have a problem, then please contact NI Support, here:

https://support.native-instruments.com/hc/en-us/sections/360000092857

Login (at the bottom of the page), answer few questions in the chat box that will open and someone will contact you, either directly (is someone is available), either later, through your email.