I am only getting a 'Scratchy Muffled' playback

MashTChiles

I have been given a TRAKTOR KONROL S2 as a present and I have been trying to get it set up on my sound system at home. I was plugging in via RCA's into a Cambridge Audio Air 200 Bluetooth speaker, t was muffled and quiet, so I used a per-Amp. The same muffle sound, just louder.

Thinking this might my speaker, I have since tried it 2 other, more robust amplifier and speaker set-ups and I am still getting the same issues. Is this a fault, or a problem with my Traktor Kontrol set up? Any advice warmly welcome please.

I have included the Audio Set Up and the Mixer set up screen shots

Kaiwan_NI

Wonder if the RCA connector has broken... I see you're in contact with our support team already. Please update us on how it goes.

Sûlherokhh

Do you hear anything through monitor? What's your output routing?

MashTChiles

I can only hear a very low cracked and muffled sound. I am routing the sound through L & R RCA's into a speaker, via a preamp. However, I have tested this on 2 other systems, through an Amp, into speakers.

It feels more like a TRAKTOR hardware set-up or fault, although the MP3's play fine straight from laptop into the same speakers

Sûlherokhh

Did you select the ASIO audio device?

MashTChiles

yes.

it automatically selects this

Sûlherokhh

Hmm. What does it sound like if you use one of the nonRCA outputs.

Kaiwan_NI

Wonder if the RCA connector has broken... I see you're in contact with our support team already. Please update us on how it goes.