Total mess caused by Native Instruments

Svein H
Svein H Member Posts: 6 Newcomer
edited January 29 in Kontakt

Native Instr; you have upgraded some instruments from Kontakt 6 to Kontakt 7 without asking permission. I have tried to install/downgrade the instruments, following your prescription, but it doesn't work; one instrument claims to be in Demo mode, although I have bought it, the others are malfunctioning. I tried to downgrade by installing to the original path. It seemed to work right after installation, but after a few days the instruments were missing from the library again. (I use Sibelius notation software)

N.I. : You have caused this mess, you should be able to fix this yourself, completely, via Native Access. I have spent hours with this, and give up now. We, your customers, should not have to clean up this mess.

[inserted by Moderator , copied from user profile] :

I use Sibelius, and it only supports VST2. This means I can only use Kontakt 6, which is fine with me.

The problems start when Native updates my Kontakt 6 (VST2) instruments to Kontakt 7 or higher.

Anyone who knows what can be done with this? And how do I avoid this happening for the future?

Answers

Back To Top