Rigid Audio - site re-opened new owners.

PoorFellow
PoorFellow Moderator Posts: 7,328 mod
edited March 19 in Social Club

EDIT , March 19 , 2025 :

Rigid Audio site has reopened but user experiences so far has been varying.

Apparently then the IP has been sold and the site has got new owners. As part of that then people have to use PulseDownloader to download and install things. The app in itself IMO leaves something to be desired and e.g. at the moment do not discern between download location and install location since to the app it is the same.

Comments

  • el-bo
    el-bo Member Posts: 181 Advisor

    Strangely, I saw this recently:

    https://vstbuzz.com/deals/85-off-lofi-explorer-bundle-by-rigid-audio/

    Stuff is still being sold, somehow. More than that, I've probably forgotten, but were these even part of RA's previous releases?

  • PoorFellow
    PoorFellow Moderator Posts: 7,328 mod
    edited January 28
    https://community.native-instruments.com/discussion/comment/207307#Comment_207307

    but were these even part of RA's previous releases?

    Yes , they were , you can see them as part of the Rigid Audio EVERYTHING BUNDLE

    While rather 'cheap' then the Vstbuzz offer is not nearly as cheap as the final Rigid Audio offer which were $25 for all of it , ref. : Rigid Audio is closing down!❤️ - YouTube

    Also , then Pluginboutique no longer has any Rigid Audio stuff , they apparently removed it all.

  • PoorFellow
    PoorFellow Moderator Posts: 7,328 mod

    February 4 , 2025 : RIGID AUDIO RETURNS STRONGER THAN EVER! :

    02 Days, 11 Hours, 53 Minutes

    Quote :

    After a period of silence, Rigid Audio is rising from the ashes, reborn and ready to inspire. We’ve heard your calls and are thrilled to announce the return of your favorite sound design tools. A newly redesigned website, streamlined ordering, and a renewed commitment to innovative instruments are just the beginning. Get ready for a sonic renaissance.

    To celebrate our rebirth, we’re offering a massive 50% off EVERYTHING! This is your chance to rediscover the sounds you love and explore new sonic territories. We’re putting the final touches on our new home and preparing to open the gates.

    (Offers not available until reopening of the site)

  • PK The DJ
    PK The DJ Member Posts: 2,759 Expert

    What on earth is going on? LOL

  • PoorFellow
    PoorFellow Moderator Posts: 7,328 mod
    https://community.native-instruments.com/discussion/comment/208843#Comment_208843

    What on earth is going on? LOL

    I don't know I am just reporting , but it appears to me that the owner of Rigid Audio found out that his creations would be missed 😁

  • PK The DJ
    PK The DJ Member Posts: 2,759 Expert

    Maybe they were bought by NI? 😁

  • PoorFellow
    PoorFellow Moderator Posts: 7,328 mod
    https://community.native-instruments.com/discussion/comment/208862#Comment_208862

    Or by someone else 😁

  • FlipRockJuntz
    FlipRockJuntz Member Posts: 3 Newcomer

    I recently bought vsts from them, without knowing of their closing. I got my confirmation email with the license keys, though no download links or serial numbers. I sent two emails, no response yet. I don't know if you could help me with my situation. Is there a way to get these serial numbers?

    I got: Viego - Felicity - Grainstates - Granulat - Padstation II - Metawave - Orbital - Pad Therapy

  • PoorFellow
    PoorFellow Moderator Posts: 7,328 mod
    edited February 28
    https://community.native-instruments.com/discussion/comment/213745#Comment_213745

    From what is and has been written on the site then the site has reopened.

    However then as you yourself tells then the site owner no more delivers the download links when you buy something (at least not for 'free' stuff checked) . Also the site no longer responds to any emails neither by you using the email address given on the site nor f you use the web page form. I have tried writing the site too using both options with no response.

    Either the site owner got some serious problems or the site is now in the hands of some malicious entity that is out to cheat people.

    If you spend any money on the site then I alas can only suggest that you raises objection at once at PayPal or whatever payment provider that you have used. Did you spend any money or is it 'free stuff' that you didn't get downloads for ? If you spent money then that raises suspicion level a lot.

  • FlipRockJuntz
    FlipRockJuntz Member Posts: 3 Newcomer

    Yeah I spent money, I'll contact my credit card company. That's too bad, cause I really wanted these vsts.

    Thanks

  • ChooFi
    ChooFi Member Posts: 5 Newcomer

    Same problem here.

    Bought a bundle, received the confirmation email with a license key but no download links anywhere.

    Sent 2 emails, one using their forum and one using their email address, but still no replies (the first was sent a few days ago). I'll wait for a few more days, if I won't hear anything from them I'll try to ask a refund via PayPal.

    By the way, there is no way to create an account ("maybe my download links are there?", I thought), and the "Lost password" link works but no password reset is sent.

    Last (and probably not least): the payment went over to "Frontend Media Group LLC". Just do the math! :-)

  • FlipRockJuntz
    FlipRockJuntz Member Posts: 3 Newcomer

    UPDATE. Got a response. You have to download Pulse to then download the vsts with the keys.

  • PoorFellow
    PoorFellow Moderator Posts: 7,328 mod
    https://community.native-instruments.com/discussion/comment/216900#Comment_216900

    Yes , I got that email too.

    Too bad that they didn't respond to peoples emails for a month or more that must certainly have damaged their reputation and business.

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