Can I get the license if I bought a controller from someone, but he doesn't contacted me?

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halogodski
halogodski Member Posts: 4 Member
edited June 2022 in Komplete Kontrol

So I bought a Komplete Kontrol A61 not so long ago but I realized that I don't have it licensed. I went to the app and tried to type it in from the back of the midi controller, but it said that it is activated on other account.

So I saw that on the website we can transfer licenses. I messaged him and he hasn't replied to me.

I have the original receipt that he left in the box if that helps whatsoever.

Please let me know what can I do.

Thank you for your time!

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  • Kubrak
    Kubrak Member Posts: 2,811 Expert
    Answer ✓
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    The best would be to open the NI Support Ticket.

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