No text on Native Access software, Only Images.

VisileOfficial Member Posts: 1 Member
edited June 2022 in Native Access

I’m having an issue trying to update all my native products.

When I open Access I just have product images and no text or clickable links.

I’ve uninstalled and reinstalled, deleted all data from roaming app folders and temp folders as well as various user folders, I’ve also done a search to find any native access folders or .exe files I may have missed and still got the same result after a fresh reinstall.

does anyone know what I’m doing wrong or what might have bugged?

I’ll post an image to show how the software loads in its final state.

any help would be massively appreciated




  • Brad Yost
    Brad Yost Member Posts: 350 Pro
    edited June 2022

    Check in Win/Settings for any abnormalities in your Font Settings.

    Check in Win/Settings Display for Scale & Layout, and try different display resolution, then report back please.

    I would also suggest that you try switching NA from grid to list, but without the toggle being visible, that seems moot. Altho, upon further inspection of your graphic, the Dark Blue/Light Blue circles at the top of the grid are the toggles. Try it.

  • Kaiwan_NI
    Kaiwan_NI Administrator Posts: 2,524 admin

    Hi @VisileOfficial Does this just happen out of the blue? Usually this happens when your Graphics card does not meet the minimum requirements.

    Here's more info about the requirements just in case.

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