Can't Install Maschine on my new Surface Pro 11

JayBee703 · 2025-01-06T02:58:22+00:00

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Just got a new Surface Pro 11 for the holidays, and am in the process of moving all of my workloads to the new system.

Maschine, however seems to break when you install the application. Seems the BOME Virtual MIDI driver won't install correctly.

I've seen older posts about this issue elsewhere (e.g. BOME's website) but it seems the responsibility has come back to NI to resolve.

Any traction on this front? Seems to be a long-standing issue.

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Vocalpoint

Most likely because of the OS/CPU.

Your device runs Windows for ARM - not supported

Nor is any NI product that I know of supported under a Snapdragon (ARM) CPU at this time.

See here for more

Windows on ARM | Software Compatibility List

Kubrak

Maschine, Traktor and so on do work fine on Surface Pro 7 (i5 CPU).

It seems that Surface Pro 11 has ARM CPU, which means something may run in emulation mode on it and something not… It is sort of similar (but worse) to start of Apple Silicon on Mac. But on Mac developers had much stronger reason to come with native ARM version of their SW…. But still it took NI about two years to provide all their SW also as AS native SW.

LostInFoundation

Wow…just when I started to think to upgrade my Surface (I can’t install Studio One 7 on it, because windows can’t be update).

Luckily I stumbled upon this thread…

Someone else can confirm things are not working on Pro 11?

Vocalpoint

Can't confirm as I do not have this device - but this is a dedicated ARM device with a Snapdragon processor.

You might be able to hobble a few things to working via it's Windows 11 for ARM emulation mode - but no NI products are compiled for a Snapdragon ARM.

Chances are super slim that anything would work correctly.

Danny N.

Same problem here. komplete kontrol, maschine 2 and maschine 3 not working on surface 11 pro, other products like kontakt player, traktor dj, battery, fm8, battery, etc. working fine but must be installed with deactivated windows defender.

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