Voucher code doesn't seem to work

I bought the Kontakt 8 upgrade a few days ago and got a £89 voucher as part of the deal. However, when I tried to use the voucher to buy the RSI 1 synth, it failed with a message:

Coupon code '————' is not valid.

Am I missing something? Is the voucher only applicable to certain products? Is there a list of products to which the voucher applies? Should I just forget about it and let the voucher code expire?

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Monochrome

RSI 1 is a NKS Partners product. E-Vouchers generally do not work for those.

https://support.native-instruments.com/hc/en-us/articles/360000292818-I-Have-Issues-with-My-E-Voucher

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Monochrome

RSI 1 is a NKS Partners product. E-Vouchers generally do not work for those.

https://support.native-instruments.com/hc/en-us/articles/360000292818-I-Have-Issues-with-My-E-Voucher

AlazarinMobius

Oh…. that makes sense now that I've read the small print that accompanied the voucher. I thought it was one of their own products.

It seems that I've already got most of the NI products that I can afford so I'm not sure if I'll ever use the voucher

redWave

Hello, I have the same Problem as Alazarin. But in my Case the voucher does not work at all. I tried to buy Rounds - voucher rejected. Low End Modular - voucher rejected. So please give me a sample for any product I can use the voucher for buying. Thankx. Thomas

PoorFellow

https://community.native-instruments.com/discussion/comment/203652#Comment_203652

Hopefully this will help .

The voucher code cannot be used for updates,upgrades, crossgrades, edu licenses, hardware, NKS partner products,or Komplete bundles and upgrades/crossgrades.

Else try one of these products provided that it is not already discounted.

Bouquet (WT: Modern R&B Pop)
Scene - Saffron (WT: Squared)
Alicia's Electric Keys
Choir Essentials - Omnia
Choir: Omnia
Action Strikes
Action Strings 2
Action Woodwinds
Emotive Strings
Mysteria
Session Horns Pro DL
SESSION STRINGS PRO 2
Symphony Series Percussion
Thrill
Valves Pro
Arkhis
Ashlight
Fables
Lores
Mallet Flux
Pharlight
Piano Colors
Playbox
Sequis
Stradivari Cello
Stradivari Violin
Straylight
Symphony Essentials Brass Collection
Symphony Essentials String Ensemble
Symphony Essentials Woodwind Collection
Vocal Colors
Noire
Rise & Hit
Scarbee Vintage Keys
Schema - Light
Schema: Dark
Session Guitarist - Electric Sunburst Deluxe
Studio Drummer
Una Corda
Abbey Road 50s Drummer
Abbey Road 60s Drummer
Abbey Road 70s Drummer
Abbey Road 80s Drummer
Abbey Road Modern Drummer
Abbey Road Vintage Drummer
Alicia's Keys
Balinese Gamelan
Cuba
Drum Lab
East Asia
Electric Keys - Diamond
Electric Keys - Phoenix
George Duke Soul Treasures
India
Ireland
Kinetic Metal
Kinetic Toys
Middle East
Scarbee MM-Bass Amped
Scarbee Pre-Bass Amped
Scarbee Rickenbacker Bass
Session Bassist - Icon Bass
Session Bassist - Prime Bass
Session Bassist - Upright Bass
Session Guitarist - Acoustic Sunburst Deluxe
Session Guitarist - Electric Mint
Session Guitarist - Electric Sunburst
Session Guitarist - Electric Vintage
Session Guitarist - Picked Acoustic
Session Guitarist - Picked Nylon
Session Guitarist - Strummed Acoustic
Session Guitarist - Strummed Acoustic 2
Session Horns
Session Percussionist
SESSION STRINGS 2
Session Ukulele
Symphony Essentials Percussion
The Gentleman
The Giant
The Grandeur
The Maverick
Valves
Vintage Organs
West Africa
40s Very Own Drums
40s Very Own Keys
Butch Vig Drums
Modular Icons
Retro Machines MK2
Scarbee A-200
Scarbee Clavinet Pianet
Scarbee Jay-Bass
Scarbee Mark I
Scarbee MM-Bass
Scarbee Pre-Bass
Glaze 2
Bazzazian Tapes
Cloud Supply
Deft Lines
Duets
Empire Breaks
Feel It
Glaze
Homage
Hybrid Keys
Ignition Keys
Karriem Riggins Drums
Lo-Fi Glow
Melted Vibes
Rudiments
Soul Sessions
Stacks
Sway
Utopia

redWave

Hello and thanks for your kind reply.

Based on your proposal list I tried to buy KINETIC METALS - same result :

Voucher not valid.

There seems to be something deeply wrong with this KONTAKT 8 voucher.

Regards. Thomas

trusampler

What happens when you already own everything on this list ? What options do we get then ?

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