My Kontrol S88 can't control my Logic Pro from the DAW button on my keyboard?

novak

It was working on my prior apple computer and by switching on my new it doesn't work anymore. Can someone assist me please?

Thank you

Vocalpoint

Need a whole more info here to be able to assist.

What Computer/OS are you using? What Computer/OS were you using?

What version of Logic?

What S88 to you have (MK1, MKII or MKIII)?

Finally - are you using Komplete Kontrol - if so - which version?

VP

Kymeia

Guessing you are on Sequoia if it's a new Mac - you probably need to enable the settings explained here:

https://community.native-instruments.com/discussion/39436/tip-sequoia-adds-an-extra-step-when-installing-ni-hardware-keyboards-or-maschine-and-native-access

novak

Thank you for trying to help, here are answer to the questions:

What Computer/OS are you using? What Computer/OS were you using? iMac M3 Sonoma 14.7.2

What version of Logic? 11.1.1

What S88 to you have (MK1, MKII or MKIII)? MK3

Finally - are you using Komplete Kontrol - if so - which version? Version 3.3.4

Kymeia

Do you have full disk access enabled for Logic and Komplete Kontrol?

novak

Yes I do have full access enable for Logic and Komplete Kontrol ..still doesn't work..

Kymeia

OK try deleting your control surface .plist to reset it and when it asks to connect do so (how to do that is below)

https://support.apple.com/en-gb/119881