Komplete Kontrol 3.3.4 crashes

Galathea

My computer is Thinkpad P51 Intel(R) Core(TM) i7-7820HQ Windows 10

I have problem starting the standalone version of Komplete Kontrol 3.3.4. It says:
Status: Waiting for product soon…

Also I have Cubase 13 and whenever I try to open it as a plug-in, it crashes the whole program.

I thought it might be because of the sound card so I bought Yamaha AG06 but it still crashes. And it has been like this since I've updated to Komplete Kontrol 3.

I don't know what to do… it's super frustrating that I've paid this huge amount of money and I can't use the product…

PoorFellow

https://community.native-instruments.com/discussion/40269/komplete-kontrol-3-3-4-crashes

Try Resetting the Komplete Kontrol Database , and then run as stand alone to see if that helps.

Else you can try reverting to Komplete Kontrol 3.3.2 (courtesy Jeremy_NI, Customer Care October 28, 2024) , if there is any download problem then log in to Google and try again , else copy to own Google drive and try again.

Else contact N.I. Komplete Kontrol Support , In case that you need guidance contacting support : How to contact NI Support and How to get in touch with our Customer Care