Traktor s8 connection issues

sam winter
Member Posts: 2 Newcomer
in Social Club
I have a traktor s8, have re-set my computer. Done by an IT guy.
Traktor software work, but wont connect to hardware.
The hardware works as i can connect via phone for it to play.
The control panel says the s8 is connected but in the software its not connect
What do I do as it seems you can not contact support at present, sure is annoying.
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Comments
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Have you tried a different USB cable? I tried two on my S8 before I got one that worked, even though the others seemed ok on other hardware.
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