Kontatk 7 Recalling - Can't Click OK - Ableton Live 12 - macOS Sequoia

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Answers

  • jonthedreamer
    jonthedreamer Member Posts: 15 Member
    https://community.native-instruments.com/discussion/comment/200829#Comment_200829

    Still no response as of yet.

  • Vocalpoint
    Vocalpoint Member Posts: 3,039 Expert
    https://community.native-instruments.com/discussion/comment/201278#Comment_201278

    This is different issue than the one this thread was specifically about.

    VP

  • lloydwayne
    lloydwayne Member Posts: 3 Newcomer

    @jonthedreamer Many thanks, can't figure out if Ableton or NI flubbed it. None of my 3rd party instruments work either. Yeah will give this a go, hope they resolve it soon/it doesn't lead to chewed up files.

    Screenshot 2024-12-31 at 14.29.50.png
    Screenshot 2024-12-31 at 14.29.38.png

  • jonthedreamer
    jonthedreamer Member Posts: 15 Member

    @Vocalpoint if you check through the video attachments that I posted in my first post you'll see that the issue is identical. Ableton 12.1.5, Can't click OK on the error message.

  • lloydwayne
    lloydwayne Member Posts: 3 Newcomer
    https://community.native-instruments.com/discussion/comment/201280#Comment_201280

    Many thanks, can't figure out if Ableton or NI flubbed it. None of my 3rd party instruments work either. I'll give it a go, hope they resolve it soon/doesn't lead to mangled files

    Screenshot 2024-12-31 at 14.29.50.png
    Screenshot 2024-12-31 at 14.29.38.png

  • Vocalpoint
    Vocalpoint Member Posts: 3,039 Expert
    https://community.native-instruments.com/discussion/comment/201285#Comment_201285

    No no - I get that "Can't click OK" thing - as that is what I thought this thread was about.

    But now folks are jumping in with "missing content instances" "File not found" and a bunch of other stuff - which I do not believe has nothing to do with the original intent of this thread.

    VP

  • jonthedreamer
    jonthedreamer Member Posts: 15 Member

    @lloydwayne Yeah that's a little frustrating. I'm not a big fan of how Kontatk has changed to support third-party libraries. I don't have the time to almost ingest them all it's a little too manual and messy. I use the "Files" old system which I find faster and more organised.

    My folder path is essential Kontakt SSD Dive > Third Party Kontakt > Library Developer > Library

    Once you downgrade you might need to just opt for this method if the new system is a lil broken

    Screenshot 2024-12-31 at 14.39.12.png

  • jonthedreamer
    jonthedreamer Member Posts: 15 Member

    @Vocalpoint yeah just refreshed my feed and I see your point. Apologises. Happy to help if possible though.

  • Baum
    Baum Member Posts: 1 Member

    I have the same problem. I'm not able to click OK on the error message. Message keeps popping up even after I pointed to the new library location (like many times before). New library path is working when opening new empty project. Any solutions?

  • jonthedreamer
    jonthedreamer Member Posts: 15 Member
    Answer ✓

    Finally got a response from Ableton:

    Hello,

    I'm Ashley from the Tech Support Team. Thank you for contacting us.

    I'm afraid this is a known issue we are tracking via our backlogs.

    We are still investigating options for a fix. In the meantime, I recommend the following workaround:

    Download Live 12.1.1 as this has worked for other users:

    Here is a link to 12.1.1

    For further guidance:

    Installing Multiple Versions of Live

    While I cannot offer any specific timeline for a fix, I have gone ahead and attached it to the tracking sheet used by our developers.

    This ticket has linked to the bug report, so you should be notified if this is fixed in future updates.

    I will put this ticket "on-hold" until further notice or updates. I'm sorry for any inconvenience this has caused.

    Happy Holidays! 

    Best,

  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 13,354 mod

    @jonthedreamer Thanks so much for the feedback and providing the links from Ableton!

  • synthlord84
    synthlord84 Member Posts: 5 Newcomer

    Just wanted to check in again - did anybody hear back from Ableton yet?

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