Voucher codes are almost a scam?

bx748
bx748 Member Posts: 12 Member
edited December 2024 in Kontakt

I am trying to get Kontakt 8. When you search for the product, first thing you see is a voucher code in the Kontak 8 page, (attached) "Save now", ok?

When you click on "Save now", it takes you here: (You can see Kontakt 8 is there too)

When I click on that it takes me to the first picture (avobe)

then I click on BUY NOW

If yo cannot use this code, why everytime I bring up Kontakt 8 that code is showing? also when you click on Save Now, it takes you to the page where is assumed you can use that code, because when you click on Save Now, the code HOLIDAY24-AUD is associated with it.

This is almost a scam! or I want an admin or someone from support to honor the false advertisement and award us with that voucher for the holiday season.

Very dissapointed, I guess I would just have to buy ver.8 with my update price, which is the normal price for an update.

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Comments

  • Sunborn
    Sunborn NKS User Library Mod Posts: 3,150 mod

    Terms and conditions

    1. This e-voucher is valid on all Native Instruments software downloads of products with a respective minimum price of 49,00 € available at the NI Online Shop. It is NOT valid on updates, upgrades, crossgrades, edu licenses, hardware, NKS partner products, or products that are part of a special offer.

    There is no scam here. It is clearly mentioned in the Terms & Conditions.

    Kontakt 8 is offered to you 4 times cheaper than its original price!
    Thus, the voucher is not valid of course, as the product is already offering a huge discount!

  • bx748
    bx748 Member Posts: 12 Member
    edited December 2024

    I was aware of the ****** terms and conditions.

    Maybe scam was too harsh to say, but they should not advertise this code when it doesnt correspond to you once you are logged in.

    I have paid for my Kontakt in the past and they are offering nothing really, not making any favors as updates should be priced just like that. This is an update for me because I already purchased the full Kontakt, so this is the price for an update. What it should be, and it is. Sales should be for everyone without any discrimination wether you are entitle to an update or not. People who pay full price is because they never have purchsed Kontakt before and that make sense. Not my fault I already have Kontak 7 and my update to 8 is a normal price. I should nto be excluded from Sales for the holiday season. Arturia just do that, they dont exclude anyone.

    Thus it is almost a scam. Do not show me the voucher code when I am logged in then! the system should know better and not getting that code in from of my nose.

  • Kubrak
    Kubrak Member Posts: 3,075 Expert

    The system cannot know that you want to use voucher for…. You may buy Kontakt 8 full with that voucher, if you will.

    I agree with you, that NI vouchers are not much usable, if one waits and buys discounted items. I do not bother to use them as I buy strictly only discounted updates/upgrades.

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