Email Not Working/Can't Log In

rinky_590
rinky_590 Member Posts: 2 Newcomer
in Social Club

I can no longer receive any email from NI because our email system got corrupted. Therefore, I haven't been able to log in to my NI account using my default email. I haven't gotten any feedback/ticket from any support after contacting NI Support for a couple of days. I obviously cannot have access to NA.

Since I cannot reset my password, is there someone here from NI that can help me? Basically to go to my account and change my email.

I need to change my default email to the one I'm logged in to.

Thanks!

Best Answers

  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 13,047 mod
    Answer ✓

    I see your requests in our system, so it seems you managed to get in touch, my colleagues should get back to you as sooon as possible.

  • rinky_590
    rinky_590 Member Posts: 2 Newcomer
    Answer ✓

    Thank you so much! Truly appreciate it, Jeremy!

Answers

  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 13,047 mod
    Answer ✓

    I see your requests in our system, so it seems you managed to get in touch, my colleagues should get back to you as sooon as possible.

  • rinky_590
    rinky_590 Member Posts: 2 Newcomer
    Answer ✓

    Thank you so much! Truly appreciate it, Jeremy!

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