KKontrol is missing

Gloglee
Gloglee Member Posts: 14 Member
in Komplete Kontrol

I can't find it on my PC. I see it N Access. But when I click on the installation path, there is nothing there. No path. The description and the changes are there. The version # in that window say 0.0.0

Thank you.

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Best Answer

  • Blindeddie
    Blindeddie Member Posts: 1,559 Expert
    Answer ✓

    in Win, Settings -> Apps, find KK ->uninstall. In NA, if you just hover over where it says "Full Version" next to KK, it should change to re-install... you can do that without uninstalling...

Answers

  • Blindeddie
    Blindeddie Member Posts: 1,559 Expert

    No mention of OS… Mac or Win? Regardless, first question would be, did you attempt to re-Install?

  • Gloglee
    Gloglee Member Posts: 14 Member

    Win PC. The latest update.

    I'm not sure how I would uninstall. I can't find the program in any of the NI folders. Is that something I would do in Nat Access?

  • Blindeddie
    Blindeddie Member Posts: 1,559 Expert
    Answer ✓

    in Win, Settings -> Apps, find KK ->uninstall. In NA, if you just hover over where it says "Full Version" next to KK, it should change to re-install... you can do that without uninstalling...

  • Gloglee
    Gloglee Member Posts: 14 Member

    That did it. I went to NA and reinstalled. Thank you so much. I love the hive mind here. Truly.

  • Nico_NI
    Nico_NI Administrator Posts: 1,124 admin

    Hey @Gloglee, happy to see your issue is now solved. Don't forget you can mark @Blindeddie's answer as the solution. That could help other producer facing the same issue 💪

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