Can you make Maschine3 / Komplete 15 Select visible in Native Access please?
I bought (11nov2024) a new Maschine Mikro MK3 and registered the serial (14nov2024) but have not received my license for Maschine 3 or Komplete 15 Select.
- I registered my serial number and it is visible with my serial numbers
- My Native Acces version is 3.14.0
- I already did the trick with the xml file -> no result
- I contacted support and waited for hours and they told me to contact them by email but unfortunately I didn't get any email, not even in the spam folder
Can somebody please help me?
Thanks!
Best Answer
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Hello guys, this is a system issue. Can you please create a support ticket or open a chat support using this link below:
So our team can help you to solve that as soon as possible.
I hope this helps☺️
0
Answers
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I have just the same problem, with the only exception that I got a new Maschine MK3
-1 -
It's fixed! Thx!
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Hello,
I have the same problem for same product Maschine Mikro Mk3 bought on 8.11.2024. In Native Access there's no Maschine software to download.
Can you tell me how to fix it?Thanks!
0 -
I contacted support, waited 2 days for an email. Then I answered the mail with my invoice and serial.
1 -
Hello guys, this is a system issue. Can you please create a support ticket or open a chat support using this link below:
So our team can help you to solve that as soon as possible.
I hope this helps☺️
0
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