Kontrol S88 mk3 stock availability

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Dolia
Dolia Member Posts: 2 Newcomer
in Komplete Kontrol

Hello, I was planning to purchase the bundle for the Kontrol S88 MK3 with Komplete Ultimate, but I noticed that the keyboard is currently unavailable. I wanted to know if there is any information on when it will be back in stock, and if the Komplete 15 provided in the bundle requires Komplete 14 for activation, as I have never owned a version of Komplete before.

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  • PoorFellow
    PoorFellow Moderator Posts: 7,424 mod
    edited November 2024 Answer ✓
    https://community.native-instruments.com/discussion/38539/kontrol-s88-mk3-stock-availability

    I wanted to know if there is any information on when it will be back in stock,

    You have to ask N.I. Purchase Support , there might be chat support for that in day time on normal workdays (N.I. support do not work weekends or holidays)

    In case that you need guidance contacting support : How to contact NI Support and How to get in touch with our Customer Care

    and if the Komplete 15 provided in the bundle requires Komplete 14 for activation

    There are no requirements for any previous ownership of any N.I. bundles to use the Komplete 15 bundles presently offered at %50 off with the S-Series keyboards , it's a straight deal as presented (bundle may consist of both a Select bundle and an upgrade to whatever tier that you buy or it may consist of just the bundle tier that you select , but I do not have that information and for a total clarification then you would have to ask support as above, but in case the please define the question clearly as I tried to define the answer here) 🙂 (though you are right one must always read the fine print , and terms of sale and it's a lot better to ask as you do here than finding out that you didn't get what you thought that you would)

    P.S.

    If you live in Europe then e.g. German Thomann.de appear to have the S88 MK 3 in stock and with Standard here. (+ cheaper than at N.I.'s own store 😉 , though I am not sure if terms of dealing with the N.I. store are better than if using Thomann)

    Also then what Thomann.de sells indeed appears as being the Select bundle + the upgrade from Select bundle tier to chosen tier (Standard or Ultimate) , a combo which again does not require any previous owned products to use the Select + Upgrade combo , only registration of hardware , which gives the Select bundle and then registration of the upgrade to same account. If you have any question s then ask Thomann.de per chat , they have excellent customer service in the day time.

Answers

  • PoorFellow
    PoorFellow Moderator Posts: 7,424 mod
    edited November 2024 Answer ✓
    https://community.native-instruments.com/discussion/38539/kontrol-s88-mk3-stock-availability

    I wanted to know if there is any information on when it will be back in stock,

    You have to ask N.I. Purchase Support , there might be chat support for that in day time on normal workdays (N.I. support do not work weekends or holidays)

    In case that you need guidance contacting support : How to contact NI Support and How to get in touch with our Customer Care

    and if the Komplete 15 provided in the bundle requires Komplete 14 for activation

    There are no requirements for any previous ownership of any N.I. bundles to use the Komplete 15 bundles presently offered at %50 off with the S-Series keyboards , it's a straight deal as presented (bundle may consist of both a Select bundle and an upgrade to whatever tier that you buy or it may consist of just the bundle tier that you select , but I do not have that information and for a total clarification then you would have to ask support as above, but in case the please define the question clearly as I tried to define the answer here) 🙂 (though you are right one must always read the fine print , and terms of sale and it's a lot better to ask as you do here than finding out that you didn't get what you thought that you would)

    P.S.

    If you live in Europe then e.g. German Thomann.de appear to have the S88 MK 3 in stock and with Standard here. (+ cheaper than at N.I.'s own store 😉 , though I am not sure if terms of dealing with the N.I. store are better than if using Thomann)

    Also then what Thomann.de sells indeed appears as being the Select bundle + the upgrade from Select bundle tier to chosen tier (Standard or Ultimate) , a combo which again does not require any previous owned products to use the Select + Upgrade combo , only registration of hardware , which gives the Select bundle and then registration of the upgrade to same account. If you have any question s then ask Thomann.de per chat , they have excellent customer service in the day time.

  • Dolia
    Dolia Member Posts: 2 Newcomer

    Thank you very much for your response, you’ve been very helpful. I had already seen the bundle on Thomann before, but I wasn’t sure it was exactly what I was looking for. In any case, I will contact N.I.’s customer service for purchases to clear up any doubts. Thanks again!

  • PoorFellow
    PoorFellow Moderator Posts: 7,424 mod
    edited November 2024
    https://community.native-instruments.com/discussion/comment/191401#Comment_191401

    Thank you very much for the kind response. Incidentally then it appear as if the chat is down at the moment , and support does not work weekends anyway.

    Ref. : Quote Jeremy_NI , Friday the 15th November , 2024
    We're currently having issues with the chat and trying to get this fixed, it's not our intention to turn you away or give you false information. We just disabled this feature for now,
    The chat will be closed during the weekend so you will be able to submit a request without waiting too much.

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