How long does one need to wait in order for support to reply?

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Ryan Moreira
Ryan Moreira Member Posts: 1 Newcomer
in Social Club

I have waited two to three working days yet no one is replying. My products are registered and cannot be downloaded on my device so I can't even use my music programs such maschine 2 because of this problem, please someone help me. I miss making music ☹️

Best Answer

  • Jeremy_NI
    Jeremy_NI Administrator, Customer Care Posts: 14,941 admin
    edited November 2024 Answer ✓

    Hey Ryan, sorry we had some little issues affecting our reply times and chat, we're I see that you submitted several requests. My colleagues should get back to you by email.

Answers

  • Jeremy_NI
    Jeremy_NI Administrator, Customer Care Posts: 14,941 admin
    edited November 2024 Answer ✓

    Hey Ryan, sorry we had some little issues affecting our reply times and chat, we're I see that you submitted several requests. My colleagues should get back to you by email.

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