Dear NI Team,
I'm really not happy about the "contact support" setup. I reported now 2 times i have an issue with registering Maschine 3 update ( missing maschine central expansion ), and get no answer. Only the message; transfer to an agent.
I filed a huge complain at thomann to sort it out with you guys, because for a customer its impossible to contact with your company and get proper support.
its the uppermost garbage support i ever encountered with a company. Make it simple for customers, not like this setup.
Btw, its not my first time with the support.