I have instruments in native access on my pc that are not showing up on my Mac

Unknown da composer

Why do I have instruments on my PC that I do not see on my Mac? They are the full version yet I see no serial number for them and it does not show on my Mac

Mert_NI

https://community.native-instruments.com/discussion/37960/i-have-instruments-in-native-access-on-my-pc-that-are-not-showing-up-on-my-mac

Hello Unknown da composer, if you are sure that your products are compatible with your operating system that you can check with this Knowledge Base Article below:

Compatibility of Native Instruments Products

Can you please create a support ticket or open a chat support using this link below:

https://bit.ly/NI_support_NA

So our team can help you further to solve that issue as soon as possible.

I hope this helps☺️

Vocalpoint

Without some details - no one can assist on this.

What OS are you running?

What version of Native Access are you running?

What apps are on your PC but not on your Mac?

VP

Unknown da composer

On my PC, OS windows 11 I have the gentleman, scarbee rickerman bass, scabee mark 1, vintage organ on native access.

On my mac OS: Sequoia

It does not show up in my native access.

Vocalpoint

https://community.native-instruments.com/discussion/comment/187875#Comment_187875

Need to know the version of Native Access. On both systems.

And - Sequoia is not supported at this time - but some users have gone with it with no issues.

VP

Unknown da composer

They are both version 3.14.0

Vocalpoint

https://community.native-instruments.com/discussion/comment/187889#Comment_187889

Do you own Komplete 15?

If so - see here (last post from BIF):

Scarbee Funk Guitar — Community

VP

Unknown da composer

No, I have 14

Mert_NI

https://community.native-instruments.com/discussion/37960/i-have-instruments-in-native-access-on-my-pc-that-are-not-showing-up-on-my-mac

Hello Unknown da composer, if you are sure that your products are compatible with your operating system that you can check with this Knowledge Base Article below:

Compatibility of Native Instruments Products

Can you please create a support ticket or open a chat support using this link below:

https://bit.ly/NI_support_NA

So our team can help you further to solve that issue as soon as possible.

I hope this helps☺️