Traktor Pro 2 crashing

Hello, I am trying to import around 200 files into Traktor Pro 2 and I'm getting a major crash error message with a Crash Log being created.

I've used MP3Val as per there support pages to check for files and remove potential problems, there were 3 , but I'm getting the same error message.

I also use Mixed in Key and have ran all the files through Mixed in Key and they work fine and play normally, including the ones being highlighted by MP3 Val.

I'm struggling to find where to submit this Crash Log.

I am also aware that I'm using quite an old version of Traktor Pro, I've decided to pick up the decks after a long time off and would rather play around for a bit before having to make any upgrades.

Windows 11 / AMD Ryzen 5700 / 16GB RAM

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  • maniacintosh81
    maniacintosh81 Member Posts: 663 Guru

    Traktor Pro before version 3.5.2 isn't supported on Windows 11. Traktor Pro 2 is end of life for many years now, even Traktor Pro 3 is end of life since July. Therefore I expect no one is really interested in this crash logs.

  • Mert_NI
    Mert_NI Customer Care Posts: 604 mod
    Answer ✓

    Hello japanese_knotweed, sorry for the issue.

    Have you tried the steps in this Knowledge Base Article below:

    Traktor Crashes

    Please let us know.

    I hope this helps☺️

  • japanese_knotweed
    japanese_knotweed Member Posts: 8 Member

    Hey Mert_NI

    Thanks for getting back to me.

    I managed to isolate the corrupted file by doing small increments of uploads. Unfortunately the effected file wasn't one that MP3Val picked up.

    For now it seems to all be running smoothly.

    Thanks

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