Komplete Kontrol 3.3.3 still slow laggy unusable in Ableton 12

Double Triangle

Hi, I tried the upgrade after previously downgrading to 2.9.6, now trying 3.3.3 doesn't seem anything is better so had to downgrade again.

It's like looking for presets through butter, really laggy and slow to respond. I can tweak buffer settings. Make an ableton project with just a komplete kontrol and it's still the same. The standalone Komplete Kontrol app was slow as well so not even an ableton issue I don't think. This is browsing presets but just as annoying when i'd try to record knob twiddles this also lagged and unusable.

I have a good spec Mac Retina 5K, 27-inch, 2020 3.6 GHz 10-Core Intel Core i9 128 GB 2667 MHz DDR4 AMD Radeon Pro 5700 XT 16 GB Sonoma 14.4
using a Komplete Kontrol MK2 S61 a Maschine Mk3 and Komplete Audio 6 mk2 interface with full Komplete package

Jeremy_NI

We're already investigating a very similar issue here: maybe you can chime in or follow there:

https://community.native-instruments.com/discussion/34481/komplete-kontrol-3-3-1-slow-previews

Jeremy_NI

Can you describe what is lagging exactly? It's slow to go through presets? Or to hear the pre-hear sample?

Do Komplete Kontrol and Ableton have full disk access? How to Enable Full Disk Access on macOS

Double Triangle

Hi, Slow to run through presets. Then when using knobs for automation recording some thing a delay and like low frame rate almost, stuttering as recording.

They didn't have full ****** access, i'll try that, but would that be something different vs 2.9.6? That version is working perfect since downgrading

Jeremy_NI

@Double Triangle Is this happening also with non Kontakt presets (for example Massive or Massive X presets)?

What version of Kontakt is installed on your system?

How many presets do you have?

Jeremy_NI

We're already investigating a very similar issue here: maybe you can chime in or follow there:

https://community.native-instruments.com/discussion/34481/komplete-kontrol-3-3-1-slow-previews

Double Triangle

Hi, i'll keep an eye on that thread. it does seem same as what's been reported there, sluggish and much worse than V2. to me it seems sluggish on all presets couldn't say specific ones are better or worse. Or at least they're all less responsive than 2.9.6. I could scroll through with arrow keys at lightning speed. I don't want to have to install 3.3.3 and then install 2.9.6 again, been in a good creative flow last few days so don't want to mess that for now! Can't see a counter for amount of presets on 2.9.6

but I have full Komplete 14, Full Arturia, Diva, then in my user area I have Full Korg, Roland Cloud, Omnisphere, Synlenth, Serum. I vaguely remember it being 15,000 from when I had 3.3.3 installed yesterday.

Everything is up to date installed other than the Komplete Kontrol, so Kontakt very latest update same as Machine etc…

daeus

I have over 35k presets and it was fine in version 2, now its slow

Jeremy_NI

https://community.native-instruments.com/discussion/comment/215924#Comment_215924

Have you read the whole thread before posting? If so, you should see I already posted a link to that bug. So please chime in the thread I posted, you'll find a tracking sheet there, please fill it in, it can be helpful.

https://community.native-instruments.com/discussion/34481/komplete-kontrol-3-slow-previews-kbdsw-7936

JesterMgee

https://community.native-instruments.com/discussion/comment/215924#Comment_215924

It's not preset count related at all, tho I have not seen this issue it was reported when the new V3 released that browsing (scrolling presets) was much slower than previous V2 version which even on my system with 900,000+ NKS files is still lightning fast. Seels the issue affects some people more than others but it is still far slower in general.

dogbreath11

https://community.native-instruments.com/discussion/comment/182749#Comment_182749

any news on this being fixed? this post was from 6 months ago