My Keyboard display a blue screen

Collard

When recently Update firmware, after a long long time, I stop the update and my Keyboard S49 MK 3 display a blue screen ….

Thanks for help

Jeremy_NI

@Collard If you haven't already, check the following: Kontrol S-Series MK3 Troubleshooting Guide

If that didn't help get in touch with our support here: https://bit.ly/NI_support_Kontrol

mykejb

The update can take a long time. I mean, a LONG LONG time !!

Try power-cycling the keyboard five times. That should bring you to a recovery screen that will let you do an update. Assuming you get to that point and run the update again don't interrupt it for anything short of the world ending.

Jeremy_NI

@Collard If you haven't already, check the following: Kontrol S-Series MK3 Troubleshooting Guide

If that didn't help get in touch with our support here: https://bit.ly/NI_support_Kontrol