My Keyboard display a blue screen

Collard
Collard Member Posts: 5 Member

When recently Update firmware, after a long long time, I stop the update and my Keyboard S49 MK 3 display a blue screen ….

Thanks for help

Best Answer

Answers

  • mykejb
    mykejb Moderator Posts: 1,648 mod

    The update can take a long time. I mean, a LONG LONG time !!

    Try power-cycling the keyboard five times. That should bring you to a recovery screen that will let you do an update. Assuming you get to that point and run the update again don't interrupt it for anything short of the world ending.

  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 12,076 mod
    Answer ✓

    @Collard If you haven't already, check the following: Kontrol S-Series MK3 Troubleshooting Guide

    If that didn't help get in touch with our support here: https://bit.ly/NI_support_Kontrol

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