Izotop Account Locked

Jaime.Hazan

I'm in the same situation. I attempted to login to my izotope account, which I believe has a subscription on it. after several attempts to login, I was told account locked. When I try to find support, the only way to obtain it depends on if you're logged in or not. So, in my case, since I can't login, there's not way to obtain support. Also, when I attempt to login from the NI Native Access, it merely sends me to the Izotope website, once again, prompting me to login for support, again, the nice red bar telling me that I'm locked out. This is ******. I gave you/give you my money since iterations of kontakt dating back to version 8. Now, you acquire a company and decide to ignore tech support required to utilize the plugins that I've grown to rely on.

So, in order to get help, they prompt you to login, and look at that - my account is locked. Leaving me in the equivalent to a Basic problem

10 ?" What now"

20 Goto 10

99 End!

Mert_NI

https://community.native-instruments.com/discussion/35998/izotop-account-locked

Hello Jaime.Hazan, this issue is happening due to more than one consecutive login attempts with the wrong password.

Please create a support ticket or open a chat support using the link below:

https://bit.ly/Izo_support_install

So our team will help you with this case to solve that as soon as possible.

I hope this helps☺️

Mert_NI

https://community.native-instruments.com/discussion/35998/izotop-account-locked

Hello Jaime.Hazan, this issue is happening due to more than one consecutive login attempts with the wrong password.

Please create a support ticket or open a chat support using the link below:

https://bit.ly/Izo_support_install

So our team will help you with this case to solve that as soon as possible.

I hope this helps☺️