How to I upgrade to Pro 4 after my X1 MK3 purchase please?

Hi everyone, I'm hoping someone might know how to direct me to the Pro4 upgrade my recent Kontrol X1 MK3 promised me I could make? So far, I've installed/registered the hardware successfully. Can anyone please show me the way re Pro 4 now? I'm using a Macbook Pro M1. Cheers, Cal

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Traktor Pro 4

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lord-carlos

You have to contact native instruments support with a proof if purchase.

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lord-carlos

You have to contact native instruments support with a proof if purchase.

Cal Green

Ahhhh, righy ho, thanks mate! How do I contact NI? Is there a specific email address pls? 🙏🏼

Martiniix_NI

Heyo @Cal Green

Please contact support using the following link.

https://bit.ly/n1acc

Cal Green

Hi Martiniix, this takes me to the sdame page I've been trying. There's no direct way to "contact" anyone. It's just "topics" - what do I need to do specifically?

Thanks,

Cal

Cal Green

Based on the screenshot (from your link), where do I go?

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