what can i do to make my windows 11 PC recognize my S25 MK1?

YungKit
YungKit Member Posts: 9 Newcomer

Hello,

I need help with my Komplete Kontrol S25. I haven't been making a lot of music in the last few months, so I didn't use my MIDI keyboard during that time. When I tried using it again a week ago, I noticed my PC didn't recognize it anymore. I saw the page saying a specific older version of the software needs to be used, so i uninstalled the softwares and drivers to reinstall the specific version, and still nothing. I'm on windows 11 and my komplete kontrol S25 is an MK1.

can anyone help me please?

Best Answer

Answers

  • Vocalpoint
    Vocalpoint Member Posts: 2,219 Expert

    If you have installed Komplete Kontrol v3.x.x - that will not function with any MKI device - and will make it appear as a simple MIDI device.

    To regain proper control - you can only use Komplete Kontrol v2.9.6 with MK1 device.

    That is available via the NI website.

    VP

  • YungKit
    YungKit Member Posts: 9 Newcomer

    Hello, i have the version 2.9.6 installed already, and the device is still completely unrecognized.

    My device doesn't even appear as a simple MIDI device.

  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 12,193 mod
    Answer ✓
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