Maschine+ - Warped Symmetry install Failed

donovick
donovick Member Posts: 18 Member
edited May 2022 in Maschine

New Maschine+ 64gb SD card - Komplete 13 Ultimate


I am able to install all expansions except the very last (alphabetical order) - Warped Symmetry.

The SD card has 10 GB free space / WS is about 1 GB.

Warped Symmetry install gets to about 5%, and every time "Failed - Unexpected Error"

Deleted downloaded files from "Download Folder" on SD card - tried again.

Same error at about 5%.

Best Answer

  • donovick
    donovick Member Posts: 18 Member
    Answer ✓

    Thank you Jeremy - I was registered and logged in properly.

    I think the problem was caused an install of Warped Symmetry I tried to put manually into my User Folder on the Maschine+ where I was able to access the sounds but WS did not show up as an installed library.

    I deleted the Warped Symmetry folder from the User folder on the Maschine+ and now WS is installing fine.

    Thanks again for your help.



Answers

  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 8,833 mod

    We could reproduce the issue. Unfortunately we don't know what is the cause of it at the moment. I'll update this post as soon as I get more info.

  • donovick
    donovick Member Posts: 18 Member

    My workaround is to install Warped Symmetry on my computer, and drag the Warped Symmetry folder to the User folder on the Maschine+ SD card. Now I can browse in User mode and use the WS content.


  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 8,833 mod
    edited May 2022

    After the third attempt, I was able to install the expansion, and so were other people testing this. Make sure that the expansion is on the same user account as your Maschine Plus is registered.

  • donovick
    donovick Member Posts: 18 Member
    Answer ✓

    Thank you Jeremy - I was registered and logged in properly.

    I think the problem was caused an install of Warped Symmetry I tried to put manually into my User Folder on the Maschine+ where I was able to access the sounds but WS did not show up as an installed library.

    I deleted the Warped Symmetry folder from the User folder on the Maschine+ and now WS is installing fine.

    Thanks again for your help.



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