I paid for the renewing go my suscription but It's says that My suscription is expired

IanCaulfield

hey,

I've got a problem, 2 years ago, a started a suscription of 360 essentials. next year, I have been debited of my bank account for one more year of suscription but when I want to use native 1st ( massive, raum… ), It says that my suscription has expired and I can't do nothing.

Could you help me?