Kontak 7 and Cubase

sanscript
sanscript Member Posts: 8 Newcomer
edited October 2024 in Kontakt

Hello,

I have a song that no longer opens in Cubase 11. I believe it may be due to a virtual instrument that requires Kontak 7.

When the song loads, the meter gets stuck trying to load Kontak 7. All appears up to date.

Anyone?

Best Answer

Answers

  • BIF
    BIF Member Posts: 1,085 Guru

    I would think the song should still OPEN in Cubase 11…with triangles or lightning bolts around the track that is failing to load.

    Windows or Mac? What versions?

  • sanscript
    sanscript Member Posts: 8 Newcomer

    Windows 10

  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 13,926 mod

    Have you tried to open Kontakt 7 in standalone? Does it crash as well?

    Please carry out these steps: Kontakt Crashes

  • sanscript
    sanscript Member Posts: 8 Newcomer

    Standalone does not crash

  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 13,926 mod

    @sanscript And have you tried the steps in the article? Had you set up special audio routings for Kontakt in Cubase? Multi outputs, etc…?

  • sanscript
    sanscript Member Posts: 8 Newcomer

    Jeremy, Not yet. In the meantime I've removed one Kontak 7 track (had two in stereo) and this allowed me to open the song and finish the mix. I will look into what you suggested and report back.

    Thanks.

  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 13,926 mod
    Answer ✓

    @sanscript Any update? Do the crashes still happen?

  • sanscript
    sanscript Member Posts: 8 Newcomer

    New problem. I'm now no longer getting any audio output in Cubase.

  • sanscript
    sanscript Member Posts: 8 Newcomer

    I think the problem is a new instrument I've been using - "Embertone" "Whistler Ensemble"

    I cannot get this instrument to load and remain in Kontak 7. Not sure this is the problem, though I shouldn't have to reload the Whistler Ensemble in Kontak 7 - should I?

  • sanscript
    sanscript Member Posts: 8 Newcomer
    image.png

    Trying to follow the above. "click the option that appears" well there are multiple options…I click on one and it takes to a webpage describing what localapdata is.

    Is there a step missing in that request?

  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 13,926 mod
    https://community.native-instruments.com/discussion/comment/174897#Comment_174897

    Do you srtill experience crashes? If not, this is not necessary.

    I'm also having trouble understanding what you mean here. you just need to navigate until the Native Instruments folder found in %localappdata%

  • sanscript
    sanscript Member Posts: 8 Newcomer
    https://community.native-instruments.com/discussion/comment/174973#Comment_174973

    No dice. Presently I'm waiting for a call from Steinberg. We'll see where that goes.

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