Submitting a Support Ticket

75Crates · 2024-08-08T00:20:08+00:00

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Following up on my previous post… how do you submit a support ticket?

I've done multiple google searches… and tried to navigate the new native instruments community forum and don't see that option.

Thanks!

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Accepted answers

mykejb

There's not a direct way to submit a support ticket now, you have to go through the automated chat service.

Start here - Native Instruments (native-instruments.com)

Select the area you want help with and you'll see a chat button on the bottom right of the page. Click that and with a bit of persistence you'll get to a human.

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mykejb

There's not a direct way to submit a support ticket now, you have to go through the automated chat service.

Start here - Native Instruments (native-instruments.com)

Select the area you want help with and you'll see a chat button on the bottom right of the page. Click that and with a bit of persistence you'll get to a human.

Runo

There's not an chat button, shame on NI

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