Komplete Kontrol says it needs update, but it's already updated.

theliquido2
theliquido2 Member Posts: 2 Newcomer
edited October 22 in Komplete Kontrol

I'm having a big problem. Today, I was updating the software with Native Access and then Komplete Kontrol got messed up. It won't update the screen. The keys still play sounds but it won't change from this screen telling me to update the keyboard.

I've tried to update but it says it's already updated. I'm struggling trying to figure out how to solve this problem.

How can I fix this? I'm on Mac Sonoma 14.5.

Best Answers

  • Matthew_NI
    Matthew_NI Product Team Posts: 1,368 mod
    Answer ✓

    That is not up to date.

    It is telling you it is on 1.5.7. The new version is 1.7.6.

    Please download the latest updater from the link here: https://www.native-instruments.com/en/specials/komplete/kontrol-update/

  • theliquido2
    theliquido2 Member Posts: 2 Newcomer
    Answer ✓

    Thank you so much! That solved the issue. I was so worried I somehow messed up my keyboard. It's now working perfectly again.

Answers

  • Matthew_NI
    Matthew_NI Product Team Posts: 1,368 mod
    Answer ✓

    That is not up to date.

    It is telling you it is on 1.5.7. The new version is 1.7.6.

    Please download the latest updater from the link here: https://www.native-instruments.com/en/specials/komplete/kontrol-update/

  • theliquido2
    theliquido2 Member Posts: 2 Newcomer
    Answer ✓

    Thank you so much! That solved the issue. I was so worried I somehow messed up my keyboard. It's now working perfectly again.

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